StoreFix AI Billing Readiness
Last updated: 2026-05-26. Billing should remain conservative until the first 10 customers validate support load, selected-update confidence, undo behavior, and pricing.
Current billing gate
Status: Subscriptions deferred
For the first 10 customers, StoreFix AI runs on the $5/month Founding plan (Shopify managed pricing) while the app validates the install, scan, report, approved update, rescan, and undo workflow. The later public monthly tiers ($19/$39/$79) remain paused until those first customer workflows and support expectations are proven.
Install, scan, save reports, approve selected fields, rescan, export CSV, and undo an applied update.
Recurring subscriptions, broad automated writes, and higher-volume batch usage until support evidence is stable.
Enable billing after the first 10 customers confirm pricing, support expectations, and undo confidence.
First-10 customer shops stay on the $5/month Founding plan and keep full Remediation-level features; later public tiers start at $19/month.
Billing readiness checklist
| Area | Status | Required evidence before activation |
|---|---|---|
| Install and walkthrough | Passed | Live Shopify App Store install/open through scan, selected update, rescan, and undo. |
| Plan entitlement gates | Implemented | Typecheck, lint, test, and build continue to pass with billing feature gates in place, including full feature access for the first-10 Founding-plan cohort. See tier access validation. |
| Support process | Documented | Support page, troubleshooting page, report ID workflow, and admin retry visibility. |
| Refund and escalation policy | Owner decision | Use Founding-plan subscription refund wording now; switch to post-10 tier wording when the later monthly plans are enabled. |
| Monthly subscription switch | Deferred | Set the billing environment flag only after the first 10 customer workflows and support expectations are reviewed. |
Owner-only platform actions
- Enable monthly plans only after the first 10 customers validate the workflow and support expectations.
- Before opening the later public monthly tiers, confirm the first-10 Founding-plan customers are recorded.
- Confirm pricing copy in Shopify App Store matches the live in-app billing page.
- Set the production billing flag only after support and refund language are final.
- Monitor Shopify Partner billing events after the first paid activation.
Current refund language
For the first 10 customers, StoreFix AI runs on the $5/month Founding plan (Shopify managed pricing) while the app validates the approved-update workflow. The later public tiers ($19/$39/$79) are not enabled yet. Refund requests during this Founding period are reviewed case by case if StoreFix AI cannot complete the documented catalog QA workflow for your store.
Future subscription refund language
After monthly subscriptions are enabled, StoreFix AI charges through Shopify billing. Merchants can cancel from Shopify Admin to stop future charges. Refund requests will be reviewed within 14 days of a charge when the app cannot scan, generate a report, or support the approved-update workflow as described.